The team at BigScoots do a great job at the two things I care about most: keeping my site online and responding quickly (and kindly!) to support requests. They go above and beyond and I can’t recommend them enough. I’ve been with them for years and I’m a fan!
We’ve been with BigScoots for a few years and their customer service is the best there is. We’ve been hosted by other companies before, I’d rate their service as average to pretty bad. Some took hours to get back to me, some even a day or two. One of the most well-known US hosting companies, in fact, was the worst of them all. When I ask the BigScoots team a question, I get a reply literally in minutes. Best thing is, for those with technophobia like me, we don’t get treated like we’ve got a mental disability. Can’t recommend them highly enough.
BigScoots helped fix my previous hosting providers’ mistakes and saved me from losing business due to downtime. They might be a bit pricier but their customer service is second to none and can’t recommend them enough!
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
Although it’s not the “Official” thank your server support team day… I still want to say “THANK YOU!” to @BigScoots for helping us reach tens of millions of people with our blazing fast dedicated server and helping this non-server-admin keep that thing tuned for performance.
Best hosting service ever! Anytime I need help the support team is right there to assist. No question is too small and everything is easy. I only wish I had switched sooner.
We get to know our clients personally and work hard because we genuinely want them to thrive. We’re a small, incredibly efficient and agile expert team who are all seriously dedicated to the success of our clients.
We are a team of experts. We are always available 24/7/365 in ~90 seconds with a site-specific level of detail that leads the industry in what it means to be fully managed.
We’re different, and itstarts with our seamless, no downtime migrations
What sets our migrations apart is the amount of human time and attention we dedicate to each. Our migrations are always seamless, with zero downtime, and handled entirely for you by our expert team!
Sign up, submit your migration request, and relax as our experts take care of everything else.
“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”
I absolutely recommend BigScoots to anyone who wants a fast and reliable website. All my websites are hosted on their platform, and I have no complaints. They are quick with support, answering questions, not to mention the easy behind-the-scenes platform to use even for non-techy people. Thanks, BigScoots!
We’ve been with BigScoots for a few years and their customer service is the best there is. We’ve been hosted by other companies before, I’d rate their service as average to pretty bad. Some took hours to get back to me, some even a day or two. One of the most well-known US hosting companies, in fact, was the worst of them all. When I ask the BigScoots team a question, I get a reply literally in minutes. Best thing is, for those with technophobia like me, we don’t get treated like we’ve got a mental disability. Can’t recommend them highly enough.
Big Scoots, has the best customer service! Day and Night, only a chat or support ticket away. Thanks for all the help you provide! I am a newbie, and when I am stuck you explain everything, one step at a time.
THANKS AGAIN!
I’m on @BigScoots best support of ANY host I’ve been on. Was with them for years and stupidly left for Siteground and ended up coming back to Bigscoots. I’m not connected with Bigscoots in any way, but they are seriously good. Any issue they’re on it.
Moved to managed WordPress hosting today with @BigScoots such an easy and quick process and now I have the benefit of letting someone else take care of the management of my sites backend!
We aren’t Business-to-Business or Business-to-Consumer, we are Human-to-Human and proud of it. We get to know our clients personally and work hard because we genuinely want them to thrive. We’re a small, efficient and agile expert team who is exceptionally dedicated to our clients’ success and it shows in 13 years of nothing but positive reviews.
Real Managed Web Hosting
Managed hosting at BigScoots means you are getting a personable response within ~90 seconds from a real expert you know by name, who already knows your system inside and out, who you trust to work tirelessly to proactively monitor, optimize and improve performance and security without needing to be asked. We consider ourselves your partner, are personally invested in your success and deliver a hosting environment designed just for you.
Fully Managed WordPress Optimized Hosting
Proactively monitored, site specifically managed and secured. The fastest Managed WordPress Hosting plans on the web today, period.
Give us 45 days to show you why every single one of our clients say we’re the best host they’ve ever had or your money back!
Personal 24/7/365 Management
The industries most positively reviewed support and management team. Here around-the-clock to make your life easy.
99.99% Uptime
We don’t just guarantee, we deliver year after year a minimum uptime of 99.99% across all of our services.
A Team You Can Trust
Starting over 14 years ago with the simple idea that hosting should be done better, Scott and Justin has led the BigScoots team to successfully deliver business changing results to 17,000+ clients of all sizes globally. Our team believes that the best managed web hosting comes with a personal touch, and that’s why we take the time to understand our clients’ unique needs and goals.
17,000+ Clients
